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MANAGEMENT OF QUALITY IN LOCAL GOVERNMENT
| Title |
MANAGEMENT OF QUALITY IN LOCAL GOVERNMENT |
| Author |
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| Summary |
Addressing a key topic in local government, this text analyzes how to achieve the best in service provision. It examines issues relating to the definition and measurement of quality with particular attention to quality management in a multi-agency context |
| Publisher |
PEARSON HIGHER EDUCATION |
| Date |
14/12/1992 |
| ISBN |
582091047 |
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