MANAGEMENT OF QUALITY IN LOCAL GOVERNMENT

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MANAGEMENT OF QUALITY IN LOCAL GOVERNMENT

Title MANAGEMENT OF QUALITY IN LOCAL GOVERNMENT
Author
Summary Addressing a key topic in local government, this text analyzes how to achieve the best in service provision. It examines issues relating to the definition and measurement of quality with particular attention to quality management in a multi-agency context
Publisher PEARSON HIGHER EDUCATION
Date 14/12/1992
ISBN 582091047



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